Shipping Policy

Shipping Policy

We only ship in Malaysia and Singapore for the moment.

Our warehouse is based in Kuala Lumpur, Malaysia.

Our shipping rate: 

	Standard Shipping	Special Rate	Free Shipping
West Malaysia	RM 8	-	RM 50
East Malaysia	RM 16	RM 8 (>RM 50)	We are working on it!
Singapore	RM 25	-	RM 200

 

Our shipping time: 3-7 days

IMPORTANT: Due to the current worldwide situation(Covid-19) some orders might be delayed.

Order Confirmation

After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout.

Processing Time

The order processing time might take up to 1-3 business days. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to your email.

If you place your order after 10.00am on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week, Monday.

Order Cancellation and Changes Request

We accept 12 hours notice to cancel an order or update any changes such as quantity, colour, size, or Shipping Address information. Just feel free to contact us. We are available 24/7 at the chat box in the website or you may Contact Us. Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately.

Changes to orders cannot be made once processed. We will still do our best to get hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.